New Everest Group Research on Change Management Reveals the Huge Chasm Between ‘We Should’ and ‘We Do’ in Global Business Services Centers
Everest Group
NOVEMBER 30, 2022
In addition to the findings above, the report explores these key questions: What is the right time to involve GBS change management teams? What is the normative size and skills mix for the change management team? Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.
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