Magellan Solutions

SEPTEMBER 10, 2020

This is where multilingual call center services can help. With a multilingual call center, you can provide call answering services in your customer’s native language. What is a multilingual call center? A multilingual call center is composed of agents who are fluent in a wide variety of languages.

Call Center 52

Call Center Offshoring E-Commerce BPO 52

Magellan Solutions

NOVEMBER 10, 2020

People who outsource LPO all ask the same thing: Is it safe at all to offshore legal services? And how is it different from local outsourcing? What is LPO offshoring? LPO offshoring is the process of outsourcing legal processes to an overseas provider. Contrary to popular belief, offshoring is safe.

Offshoring 59

Offshoring Nearshoring Legal Services Outsourcing 59

Magellan Solutions

JULY 5, 2021

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. So, here are some of the other factors that SME owners should look for in a call center company. .

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

OCTOBER 17, 2022

Unlike warm seat leasing, where the offshore lead provides all the needed equipment and manpower, cold seat leasing only offers the infrastructure, tools, and equipment needed for day-to-day operations. This is best for companies that already have trained employees and want to take full control of the overall operations.

E-Commerce 75

E-Commerce BPO Call Center Offshoring 75

Magellan Solutions

APRIL 24, 2020

One of the biggest advantages of globalization is how much easier outsourcing has become. Whether locally, nearshore or offshore, you can now easily find a reliable outsourcing partner regardless of your business size or industry. Even the best Canadian players have taken advantage of outsourcing. Slack Technologies, Inc.

Outsourcing 59

Outsourcing Offshoring Banking Business Process Outsourcing 59

Magellan Solutions

JULY 13, 2020

24/7 inbound call center : your customers can call in for support at any time of day. This allows you to accommodate calls from different time zones. Call center outsourcing is also ideal for a SaaS startup. Outsourcing this task is especially beneficial to small businesses.

Outsourcing 52

Outsourcing Data Entry Call Center Business Process Outsourcing 52