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Beat the talent shortage in a better way with Impact Sourcing

ScaleHub

Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing. Read our primer on Impact Sourcing: what it is, why companies should consider it, and how ScaleHub puts it into action with the help of trusted partners.

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IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

Raya Contact Center

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. We are delighted to be selected amongst the top outsourcing providers worldwide,” said Sam Hanna, CRO at RAYA CX.

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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In

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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In

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IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List

Raya Contact Center

The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US. This further reinforces our place as a top global outsourcing and CX provider. About RAYA CX. Book a Free Consultation!

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Diversity is Gaining Ground in BPS – Why your Organization Should Care | Blog

Everest Group

While not new concepts to the services industry, the COVID-19 pandemic has increased the number of boardroom discussions on diverse hiring practices, especially with the ongoing talent shortage. Having a diverse workforce can provide numerous benefits, making it the way forward for the Business Process Services (BPS) industry.

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Many businesses told us that 2022 was a down year and a time of uncertainty. However, saturation is cyclical and almost always impacted by supply and demand.

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