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Do You Care Where Your Workforce Is?

NoonDalton

Outsourcing, nearshoring, and offshoring are key strategies that businesses employ to effectively manage their workforce locations and capitalize on the advantages offered by different regions. Nearshoring specifically targets service providers in nearby countries or regions, facilitating easier collaboration and communication.

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Canadian Companies That Outsource and Why They Keep on Outsourcing

Magellan Solutions

One of the biggest advantages of globalization is how much easier outsourcing has become. Whether locally, nearshore or offshore, you can now easily find a reliable outsourcing partner regardless of your business size or industry. Even the best Canadian players have taken advantage of outsourcing.

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SaaS Outsourcing: Why Should Your Company Do It?

Magellan Solutions

SaaS support (tech) : your outsourced tech support can help end-users in every stage of SaaS usage, from installation to troubleshooting. SaaS support (customer) : service providers offer this in different channels, such as email , phone, and live chat support. Outsourcing also helps your business during volatile economic times.

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

It’s already a given fact that call center Philippines offers the most affordable pricing without compromising the quality of the service. After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Why You Might Want to Outsource with Them?