Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

Customer Service 52

Customer Service BPO Service Nearshoring 52

Influx

APRIL 18, 2024

54% of businesses rely on third-party vendors to augment their customer service. Customer support can be a lot to manage in-house. Organizations of all sizes are turning to on-demand support to rapidly scale and deliver world-class experiences at a fraction of the cost.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

MARCH 13, 2024

We will explain the differences between offshoring and outsourcing and offer expert advice to help you make the right choice. Maximize cost savings and efficiency with this guide on strategic offshoring or outsourcing for small businesses and big players alike. This article has you covered! What is Offshoring?

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Premier BPO

AUGUST 19, 2021

Right shoring. Parts of the business are moved to locations that provide additional value. . Nearshoring. Contracting services or a country or region near to the location of the domestic company is nearshoring. companies contracting services with each other. Customer Care. For example, two U.S.

BPO 52

BPO Outsourcing Offshoring Call Center 52