BPO Philippines 101: What Is KPI?
Magellan Solutions
APRIL 21, 2021
What is KPI in the BPO Philippines ? The BPO Philippines provides several metrics to determine the growth and development of a company. Putting a fund for outsourcing is a critical move for SMEs. They don’t have the luxury of the Fortune 500 companies to experiment with outsourcing. Call Answer Time. Call Hold Time.
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