NoonDalton

MAY 8, 2023

This is where impact sourcing can be useful. Business Process Outsourcing (BPO) includes the business buzzword “impact sourcing.” ” Outsourcing was once associated with negative connotations. However, there has been a significant shift in outsourcing practice.

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Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

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Everest Group

MAY 1, 2023

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. The team was truly inspired!

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Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? Outsourcing costs have been steadily rising in the U.S., Social impact outsourcing. Was it more of the same?

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Everest Group

SEPTEMBER 14, 2023

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. English is the primary language utilized for BPO services in Cape Town, although there is also a significant Afrikaans-speaking population.

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Everest Group

DECEMBER 2, 2021

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. It provides all candidates with equal opportunities for employment, job success, and organizational advancement. What do these terms mean?

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SourceFit

OCTOBER 24, 2014

The Department of Science and Technology (DOST) expects revenues of BPO companies in the Philippines to increase to $18 billion by the end of 2014 due to its “Next Wave Cities” program. The program also aims to roll out information campaigns on the country’s BPO services that go beyond voice and contact support.

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