Everest Group

SEPTEMBER 14, 2023

At the same time, the country’s focus on integrating environmental, social, and governance (ESG), and diversity, equity, inclusion, and belonging (DEIB) elements further enhance its appeal to companies today. English is the primary language for BPO services in Durban, with significant a Zulu-speaking population.

Service 69

Service Impact Sourcing Contact Center Outsourcing Government 69

Premier BPO

AUGUST 17, 2021

These Corporate giants, which have been performing a wide spectrum of business processes in Pakistan for decades, now realize what a proven, reliable locale it is as a major destination to ramp up their BPO processes quickly, efficiently, and reliably in such times as these. The Government offers zero income tax on IT exports till June 2025.

Offshoring 98

Offshoring BPO Outsourcing Government 98

Magellan Solutions

JUNE 20, 2022

Because of the high demand for Philippine-based outsourcing providers over the years, business process outsourcing (BPOs) has since helped increase the country’s income and stabilize the Philippine economy. If you are about to outsource to the Philippines, you have to know the different laws there.

Outsourcing 40

Outsourcing BPO Right-Sizing Call Center 40

Magellan Solutions

JUNE 21, 2023

Establish proper data governance practices, including data quality control, data access controls, and data lifecycle management. Therefore, integrating AI-powered automation tools into outsourcing operations can help you achieve faster turnaround times, improved accuracy, and increased productivity.

Outsourcing 98

Outsourcing Robotics Process Automation Analytics Selective Outsourcing 98