SourceFit

AUGUST 6, 2019

The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

MAY 3, 2022

The financial institution has its shared services and many other regional hubs in the Philippines. As another customer-facing industry, it deals with tons of consumer calls ranging from connection assistance requests, billing inquiries, and service complaints. HSBC Holdings. Enel Energia. Dominion Energy. Procter & Gamble

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The financial institution has its shared services and many other regional hubs in the Philippines. As another customer-facing industry, it deals with tons of consumer calls ranging from connection assistance requests, billing inquiries, and service complaints. HSBC Holdings. Enel Energia. Dominion Energy. Procter & Gamble

Call Center 52

Call Center Outsourcing Offshoring Banking 52