SourceFit

AUGUST 6, 2019

The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

Magellan Solutions

MAY 3, 2022

The financial institution has its shared services and many other regional hubs in the Philippines. PFG is one of the US companies that outsource its inbound customer service. Capital One, an American bank holding company, points to automation as the reason why they are outsourcing call center jobs to offshore locations.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The financial institution has its shared services and many other regional hubs in the Philippines. PFG is one of the US companies that outsource its inbound customer service. Capital One, an American bank holding company, points to automation as the reason why they are outsourcing call center jobs to offshore locations.

Call Center 52

Call Center Outsourcing Offshoring Banking 52