BPO Global Outsourcing Labor Costs Pharmaceuticals 
Magellan Solutions
MAY 3, 2022
Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. Enel Energia. Dominion Energy.
Magellan Solutions
MAY 6, 2020
Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. Enel Energia. Dominion Energy.
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