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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. If your organization has been considering outsourcing non-primary but equally essential tasks, it’s crucial to understand the many different BPO business models available.

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2022 Latest Report: Statistics on the Philippine BPO Industry

Magellan Solutions

Statistics on the Philippine BPO Industry for the year, 2022. There were undoubtedly many disruptions that caused havoc for businesses in 2020 and this also affected the Philippine BPO Industry. The Philippines must concentrate on improving and strengthening its BPO sector. Use it to guide your outsourcing choices.

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List of Companies That Outsource Call Centers

Magellan Solutions

American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. Despite its outsourcing activities, Amex is still considered as one of the best companies to work for. The lower labor costs in developing countries make it possible.

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Companies That Outsource Call Center Operations

Magellan Solutions

American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. Despite its outsourcing activities, Amex is still considered as one of the best companies to work for. The lower labor costs in developing countries make it possible.