Magellan Solutions

DECEMBER 11, 2023

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. He observed that call centers catered to Fortune 500 and 1000 companies. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)?

Call Center 52

Call Center BPO Offshoring Accounting 52

Magellan Solutions

AUGUST 1, 2021

To them, offshoring is a strategy that can optimize efficiency and productivity. That is why more than 60% of big companies are keen to hire telemarketer Philippines. . These organizations act as the remote faces of the companies they represent. Huge corporations focus on CX above anything else. TALK TO US!

Outsourcing 52

Outsourcing Call Center BPO Right-Sizing 52

Magellan Solutions

MAY 28, 2019

Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Nobody back then will believe that BPOs can generally help businesses grow and become successful. And sometimes, temporary employees don’t always live up to your company’s expectations.

Outsourcing 75

Outsourcing Call Center BPO Business Process Outsourcing 75