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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Many businesses told us that 2022 was a down year and a time of uncertainty. So, what’s in store for 2023 in our beloved BPO industry? Nearshore and offshore growth.

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8 Steps to Outsourcing Success

Premier BPO

If your company is experiencing growth and needs something extra; outsourcing non-core functions will give you the talent, skill, cost, and quality advantage to stay competitive. Below we have mentioned eight things to consider before deciding on a BPO partner to ensure you have a successful BPO transition. 1- Assess Your Needs.

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The Glossary of Outsourcing Jargon by Premier BPO

Premier BPO

Whether you are an industry aficionado, long-term outsourcer, or someone who has just been introduced to the world of outsourcing, it is important to know the lingo that is frequently used in the industry to better comprehend and apply in everyday use. Business Process Outsourcing (BPO). Co-Sourcing.

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This Month at SIG – August 2021

SIG Speaks

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. .

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This Month at SIG – September 2021

SIG Speaks

On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. Optimizing Offshore: The Key to Increasing Productivity while Minimizing Risk. register now. . learn more. . .

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10 Examples of Bad Outsourcing and How to Avoid Them

Magellan Solutions

You must be ready to handle any risks or challenges you may encounter before you employ an offshore staff. . We’ll look at seven significant outsourcing failures in this article. We’ll also go through the top ten causes of these outsourcing failures and how to prevent them. . WHY DO COMPANIES OUTSOURCE THEIR BUSINESS?

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Business Processes Startups Should Outsource But Probably Aren’t

Magellan Solutions

Are you outsourcing the following yet? Virtual executive assistant – this outsourced job has been on the uptick recently in offshore locations like the Philippines. According to a Gospyn.com co-founder, he utilizes his virtual assistant for diary keeping and client follow-ups. Source: [link].