IBM Services

APRIL 25, 2024

The methodology gained prominence with the publication of a 1990 article in the Harvard Business Review, “Reengineering Work: Don’t Automate, Obliterate,” by Michael Hammer, and the 1993 book by Hammer and James Champy, Reengineering the Corporation. In all, agents’ pre-and-post-call workloads were reduced by 30%.

Supply Chain Management 60

Supply Chain Management Finance Robotics Process Automation Human Resources 60

IBM Business Partners

AUGUST 8, 2023

EAMs optimize the quality and utilization of physical assets throughout their lifecycle, increase productive uptime and reduce operational costs. These platforms can ingest a lot of data from many sources and use it to help you identify strengths and weaknesses within a large, complex business.

Software 52

Software Management Supply Chain Management Order Management 52

Planergy Software

SEPTEMBER 12, 2023

Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Book a Live Demo 2.

Manufacturing 52

Manufacturing E-Commerce Human Resources Marketing 52