5 CX lessons we learned from virtual reality
TTEC
MARCH 14, 2022
When we started reporting on virtual reality (VR) in 2016 we were picking up cardboard goggles, retailers began to feature virtual storefronts, and experts questioned its relevance in day-to-day life. But how did we get here? What we got right: VR will go beyond the entertainment and gaming industry.
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