Mattsen Kumar

MAY 7, 2024

Our blog post discusses outsourcing customer service to meet modern expectations. 16.24% of small businesses chose to outsource customer service to increase efficiency. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

Mattsen Kumar

OCTOBER 12, 2023

Our blog post discusses outsourcing customer service to meet modern expectations. 16.24% of small businesses chose to outsource customer service to increase efficiency. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%.

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Blue Ocean

MARCH 19, 2024

On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. An MOU helps both sides mitigate risk while getting key tasks accomplished. Whether it’s sharing updates, assigning tasks, or discussing challenges, everyone can stay informed and engaged.

Outsourcing 59

Outsourcing Out-Tasking Collaborations Jobbing 59

Blue Ocean

MARCH 19, 2024

On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. An MOU helps both sides mitigate risk while getting key tasks accomplished. Whether it’s sharing updates, assigning tasks, or discussing challenges, everyone can stay informed and engaged.

Outsourcing 52

Outsourcing Out-Tasking Collaborations Jobbing 52