Banking Out-Tasking Robotics Process Automation Streamline Operations 
Planergy Software
AUGUST 25, 2022
This transformation uses digital technology to create new business processes or modify existing processes. For example, many customer-service-driven businesses such as banks have implemented digital transformation to improve customer experience, while reducing or eliminating repetitive tasks in the workplace.
Planergy Software
OCTOBER 22, 2021
Artificial intelligence has two categories; Narrow AI: Narrow AI uses limited context, focusing on performing a single task well rather than multiple tasks. Robotic Process Automation (RPA). Making the move to a more automated environment allows workers to do their job from anywhere with an internet connection.
Automation Anywhere
OCTOBER 14, 2021
Customers have also been making use of intelligent automation, particularly chatbots, during the pandemic. For example, in the first quarter of 2021, more Bank of America customers used the financial institution’s virtual assistant Erica and in far greater frequency than in the past— more than 19.5 million customers and 105.6
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