Remove Banking Remove Out-Tasking Remove Robotics Process Automation Remove Streamline Operations
article thumbnail

Finance Digital Transformation: Preparing For The Digital Future

Planergy Software

This transformation uses digital technology to create new business processes or modify existing processes. For example, many customer-service-driven businesses such as banks have implemented digital transformation to improve customer experience, while reducing or eliminating repetitive tasks in the workplace.

Finance 52
article thumbnail

Automating The Finance Function: The Future of Finance

Planergy Software

Artificial intelligence has two categories; Narrow AI: Narrow AI uses limited context, focusing on performing a single task well rather than multiple tasks. Robotic Process Automation (RPA). Making the move to a more automated environment allows workers to do their job from anywhere with an internet connection.

Finance 98
article thumbnail

3 Financial Services Industry Trends that will Transcend the Pandemic

Automation Anywhere

Customers have also been making use of intelligent automation, particularly chatbots, during the pandemic. For example, in the first quarter of 2021, more Bank of America customers used the financial institution’s virtual assistant Erica and in far greater frequency than in the past— more than 19.5 million customers and 105.6

Service 98