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AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

  In the context of this rapid advancement, generative AI and automation have the capacity to create more fundamentally relevant and contextually appropriate buying experiences. But as businesses around the globe rapidly adopt the technology to augment processes from merchandising to order management, there is some risk.

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Business process management (BPM) examples

IBM Services

Get the COO’s Pocket Guide to Enterprise-wide Intelligent Automation 3 main types of business process management Integration-centric BPM focuses on processes that don’t require much human involvement. Processes such as contract drafting, negotiation, approval, and execution can also be digitized and automated.