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Mark Uranza joins ScaleHub’s growing US team as pre-sales manager

ScaleHub

Following his time in the US Army, Mark began working in the automation software sector. ScaleHub’s crowdsourcing solutions address a longstanding hole in the IDP automation process in a truly novel way: by leveraging the evolution of artificial intelligence and machine learning and combining that evolution with human intelligence.

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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

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ScaleHub continues to expand: Peter Mueller joins as Vice President Sales–Americas

ScaleHub

He’ll continue to build our existing US business focus on BPOs, service bureaus, and shared service centers for insurance companies and banks. He’ll also onboard new account executives and pre-sales consultants to assist in these endeavors.

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Susanne Richter-Wills joins ScaleHub as Vice President Sales EMEA

ScaleHub

In this crucial role, Susanne’s responsibilities will include: Strategic positioning of ScaleHub’s managed service offering within our target markets (BPOs & Shared Service Centers for insurers and banks). New business development.

Sales 52
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When Do You Need to Outsource a Call Center

Magellan Solutions

In searching for a company that offers specialized services, you need to ensure that the third-party company has the necessary certifications to handle such tasks. For example, if you need help with healthcare services, the outsourcing company must be HIPAA (Health Insurance Portability and Accountability Act) compliant.

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List of Companies That Outsource Call Centers

Magellan Solutions

The financial institution has its shared services and many other regional hubs in the Philippines. Prudential Financial, a Fortune 500 company, provides financial, insurance, and investment management services to individuals and institutions in more than 40 countries. HSBC Holdings. Prudential Financial. Capital One.

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This Month at SIG – May 2022

SIG Speaks

On May 4 Brian Roche, CPO from Westfield Insurance, will deliver an exciting keynote session on the potential for AI in procurement at the May CPO & Executive Virtual Series. How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . GEP Spend Category Outlook Report 2022. learn more. .