BPO vs BPM: Which Outsourcing Strategy is Right for Your Business?
Offshore India Data Entry
FEBRUARY 19, 2024
BPO focuses on delegating specific back-office tasks, like payroll processing or customer service, with the goals of reducing costs and improving efficiencies. BPO, in its traditional form, leans towards manual execution of tasks, with automation playing a supplementary role rather than being the focal point.
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