NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. With all the Available Options for Automation, Where Does an Outsourcer Fit into Today’s Sourcing Decisions?

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing?

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

SourceFit

AUGUST 6, 2019

A report from Texas-based consulting firm Everest Group showed that the 2018 global growth in IT and business process outsourcing (BPO) has dropped to 3 to 4 percent. Everest Group global sourcing head H. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1 million workers.

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. So what should you be armed with to be a vital asset for the business? Contracts are Data, and Data is the Lifeline of Your Sourcing Organization. Sourcing Industry Landscape Podcast.

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. So what should you be armed with to be a vital asset for the business? Contracts are Data, and Data is the Lifeline of Your Sourcing Organization. Sourcing Industry Landscape Podcast.

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

MARCH 1, 2022

Future of Sourcing Awards. That's the sound of the SIG Future of Sourcing Awards making a return! The FOS awards are held to honor and celebrate individuals and organizations that show innovation, leadership and transformation in critical areas to the sourcing industry. Sourcing For a Resilient, Sustainable Supply Chain.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. Does crowdsourcing sound right for your business continuity plan? Learn more.

Out-Tasking 52

Out-Tasking Flexibility Business Process Outsourcing BPO 52