Raya Contact Center

FEBRUARY 21, 2024

RAYA CX has established partnerships with leading tech providers, leveraging advanced analytics and AI chatbots. The company garnered prestigious certifications and awards, including the COPC certificate, and the GCX 23 award for Best Use of Customer Feedback and Insights.

Outsourcing 75

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 75

Raya Contact Center

MARCH 20, 2023

It introduced a number of ground-breaking initiatives, including a mobile app for employees and advanced analytics and AI chatbots. In addition, it received certifications and prizes, such as the COPC certificate, the CX Live awards for best operational and customer experience, and the GCX 22 gold medal for digital transformation strategy.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

MARCH 21, 2023

It introduced a number of ground-breaking initiatives, including a mobile app for employees and advanced analytics and AI chatbots. In addition, it received certifications and prizes, such as the COPC certificate, the CX Live awards for best operational and customer experience, and the GCX 22 gold medal for digital transformation strategy.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Magellan Solutions

JUNE 21, 2023

These are the areas where AI-driven outsourcing can make a significant impact by increasing efficiency, reducing costs, and improving accuracy. When selecting outsourcing partners , it’s vital to consider several factors. AI-driven analytics are used to make data-informed decisions. Seamless integration guaranteed.

Outsourcing 98

Outsourcing Robotics Process Automation Analytics Selective Outsourcing 98

Neo Group

APRIL 6, 2022

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

NoonDalton

OCTOBER 23, 2023

Examples of Innovation through Outsourcing: A fintech company might outsource the development of its blockchain capabilities to a provider with deep expertise in the latest cryptographic technologies, enabling it to securely expand its service offerings into new markets.

Outsourcing 52

Outsourcing E-Commerce Reduced Overhead Healthcare 52