NoonDalton

APRIL 24, 2024

The digital marketplace is bustling, and effective customer service is more crucial than ever. As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. What is eCommerce Customer Service Outsourcing? Why Outsource Customer Service?

Customer Service 52

Customer Service Outsourcing Service Labor Costs 52

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Raya Contact Center

FEBRUARY 21, 2024

The recognition is given by the International Association of Outsourcing Professionals® ( IAOP ), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. RAYA CX has established partnerships with leading tech providers, leveraging advanced analytics and AI chatbots.

Outsourcing 75

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 75

Raya Contact Center

MARCH 20, 2023

The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. This further reinforces our place as a top global outsourcing and CX provider.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

MARCH 21, 2023

The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. This further reinforces our place as a top global outsourcing and CX provider.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Neo Group

APRIL 6, 2022

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Groove Technology

JULY 25, 2022

IT outsourcing and outstaffing models have developed to service businesses worldwide. Discerning the right strategy for your projects can be aided by understanding the distinctions between outsourcing and outstaffing models. They assist you by managing the employment process.

Outsourcing 130

Outsourcing Engineering Payroll Outsourcing Professionals 130