Advisory Contact Center Outsourcing Nearshoring Service 
Future of Sourcing
JUNE 12, 2018
Fortunately for both providers and buyers of these services, there are destinations aplenty from which to choose. Among the most prominent in this group include: Bulgaria – This Balkan country has truly come on strong as a nearshore delivery point over the past few years. Egyptian BPO 2.0 is a reality.
Blue Ocean
JUNE 17, 2021
It keeps you close to your customers and ready to serve them with your exhaustive knowledge of your products or services. The newest publication from the Ryan Strategic Advisory reports on these challenges, which we explore below. Staffing for exceptional service agents represents another pain point for the in-house center.
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