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Remove Advisory Remove Contact Center Outsourcing Remove Nearshoring Related Topics
Offshoring BPO Jobbing Business Process Outsourcing Outsourcing Out-Tasking Service Flexibility Sourcing Customer Support More Related Topics >
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On the Cusp or Not: Six Front Office BPO Locations to Watch

Future of Sourcing

JUNE 12, 2018

In fact, while these five markets have done an excellent job in pioneering the offshoring business model, there are also many locations that are acting iconoclastically, by forging their own path in global front-office Business Process Outsourcing (BPO). Egyptian BPO 2.0 is a reality.

BPO 52
BPO Offshoring Nearshoring Contact Center Outsourcing 52
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The 5 Biggest Challenges Facing In-House Contact Centers. Is Outsourcing the Answer?

Blue Ocean

JUNE 17, 2021

The newest publication from the Ryan Strategic Advisory reports on these challenges, which we explore below. We also took a look at how outsourcing your customer care to the right contact center partner may enable your organization to circumvent these obstacles without sacrificing commitment to your customers.

Outsourcing 59
Outsourcing Out-Tasking Advisory Nearshoring 59
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