Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

FEBRUARY 12, 2021

Services offered by data management outsourcing companies. Data management is under our administrative VAs. Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house.

Data Entry 52

Data Entry Outsourcing Third Party Outsourcing Out-Tasking 52

Magellan Solutions

JUNE 26, 2021

Selective outsourcing of hr bpo services. Companies choose certain functions for outsourcing. They may include payroll, benefits administration, and recruiting. Selective outsourcing is the most popular form of outsourcing. Workforce administration. For many years companies have been outsourcing.

Selective Outsourcing 52

Selective Outsourcing Payroll BPO Outsourcing 52

Magellan Solutions

OCTOBER 16, 2018

Another reason why outsourcing is an excellent option is that they already take in-charge of HR and other general administrative tasks — making the entire process convenient and cost-efficient on your side. With outsourcing, you can leverage the skills of call center agents in your chosen BPO company.

Call Center 66

Call Center Service Labor Costs Third Party Outsourcing 66