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A 2024 Guide to Live Chat Agents Support

Magellan Solutions

Implementing a live chat support system can be a budget-friendly solution for businesses of all sizes. There is no need for fancy call center infrastructure or hefty telecommunication expenses; live chat agents can operate remotely, reducing overhead costs significantly. And the best part? But wait, there’s more!

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The Impact Of Offshore Legal Process Outsourcing To Law Firms’ Market Growth

Magellan Solutions

billion by 2024, according to a report by business consulting firm Grand View Research, Inc. Apart from the service, offshoring also makes staffing in an organization flexible, which is helpful in reducing overhead. Choosing the right offshore LPO provider is crucial to the overall success of this initiative.