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When Do You Need to Outsource a Call Center

Magellan Solutions

billion market worth in 2019? By delegating non-core business functions to third-party service providers, they can free up their internal resources to focus on revenue-generating activities. Join the countless successful businesses that have benefited from our top-notch outsourcing services. So, what’s driving this growth?

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List of Companies That Outsource Call Centers

Magellan Solutions

In 2019, the e-commerce and technology company Amazon opened two dedicated customer service centers in the Philippines. These centers were set to deliver support to Amazon’s customers and provide 24-hour customer service to customers in North America and the UK. The lower labor costs in developing countries make it possible.

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Companies That Outsource Call Center Operations

Magellan Solutions

In 2019, the e-commerce and technology company Amazon opened two dedicated customer service centers in the Philippines. These centers were set to deliver support to Amazon’s customers and provide 24-hour customer service to customers in North America and the UK. The lower labor costs in developing countries make it possible.