Groove Technology

SEPTEMBER 21, 2021

Competition is at an all-time high, operating costs are rising, and talent is increasingly scarce. Born in 2016, with the desire to help connect customers with highly skilled technical talents, Groove Technology exists to help businesses cope with challenges and embrace opportunities with a scalable, adaptable systems approach.

Offshoring 246

Offshoring Software Service E-Commerce 246

Magellan Solutions

MAY 3, 2022

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . In 2016, some onshore call center workers at Verizon engaged in a seven-week strike in the Philippines. Bank of America. HSBC Holdings.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . In 2016, some onshore call center workers at Verizon engaged in a seven-week strike in the Philippines. Bank of America. HSBC Holdings.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

AUGUST 1, 2022

In addition, many companies providing international business services are including offshoring and outsourcing into their plans to reduce costs across nations. Technological advancements may slow the growth of some low-end services, perhaps lowering the required manpower from 525,000 FTEs in 2016 to roughly 482,000 FTEs by 2022.

BPO 40

BPO Jobbing Outsourcing E-Commerce 40

Magellan Solutions

JULY 17, 2021

According to a recent study, 64% of insurance company owners think that the rising labour costs is the main reason why they will outsource. Thus, they will look for an offshore insurance process outsourcing provider to lend them industry experts. 5 Types of Insurance that You Can Offshore to Insurance Outsourcing Service Providers .

Insurance 52

Insurance Outsourcing Call Center BPO 52

Magellan Solutions

MAY 28, 2019

A third-party provider’s cost structure and economy of scale can provide leverage to drive more success for your company. Reduce labor costs. In 2016 alone, 26 to 39 billion dollars were invested in artificial intelligence; however, only 20% of these AI-aware firms say they will adopt this technology.

Outsourcing 75

Outsourcing Call Center BPO Business Process Outsourcing 75