Magellan Solutions

JUNE 1, 2021

Call center outsourcing across Asia-Pacific (APAC) is thriving. What makes outsource call centers even more attractive in Asia? Aside from operating costs up to 70% lower than the U.S., Benefits of outsourcing call center services to the Philippines. Cutting costs is one of the most common attractions.

Call Center 52

Call Center Outsourcing Offshoring BPO 52

Groove Technology

SEPTEMBER 21, 2021

Competition is at an all-time high, operating costs are rising, and talent is increasingly scarce. Born in 2016, with the desire to help connect customers with highly skilled technical talents, Groove Technology exists to help businesses cope with challenges and embrace opportunities with a scalable, adaptable systems approach.

Offshoring 246

Offshoring Software Service E-Commerce 246

Magellan Solutions

FEBRUARY 16, 2018

A 2016 working paper included the following list of challenges that SMEs face: Insufficient resources such as financial, market knowledge, and quality talent, among others. Back office outsourcing defined. How back office outsourcing helps SMEs overcome these challenges. How much can business owners save through outsourcing?

Outsourcing 53

Outsourcing Data Entry Payroll Human Resources 53

SourceFit

JULY 18, 2016

A growing number of small and medium-sized enterprises (SME) and new businesses are attracted to the outsourcing of certain services to optimize savings and business processes. Compared to larger companies that require board approval and deliberations, Araneta said that SMEs and new businesses are more open to outsourcing.

BPO 40

BPO Outsourcing Right-Sizing Business Process Outsourcing 40

Magellan Solutions

FEBRUARY 2, 2022

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. However, India started losing ground to the Philippines when fraudulent activities of Indian call centers were exposed in 2016. 2016 : The industry is expected to generate 1.3 billion in revenue.

Call Center 75

Call Center BPO Government Outsourcing 75

Magellan Solutions

MARCH 15, 2018

As a sub-sector of the business process outsourcing (BPO) industry, call centers in the Philippines remain as a major contributor of the country’s economy. More than the cheaper labor and operational costs, the growth of call centers and BPO companies in the Philippines can be attributed to a number of factors.

Call Center 81

Call Center BPO Infrastructure Costs Business Process Outsourcing 81

Everest Group

DECEMBER 2, 2021

Impact sourcing: Socially responsible business process outsourcing that enables global companies to improve business outcomes by hiring and providing career development opportunities to people who generally have limited employment prospects. Along with this richness in thinking come tangible financial benefits beyond lower operational costs.

Impact Sourcing 52

Impact Sourcing BPO Sourcing Business Process Outsourcing 52