2004 BPO Flexibility Labor Costs 
Magellan Solutions
NOVEMBER 7, 2023
They first delegated their technical support in India as early as 2004. Outsourcing to a call center not only helps them with software development and customer service but it assists them in becoming flexible in their operations, especially during product launches and updates where they experience a peak in inbound calls.
NoonDalton
APRIL 5, 2023
In the Philippines, the first contact center for business process outsourcing (BPO) was constructed in 1992. Cost Efficient Labor Cost savings are the most alluring advantage of outsourcing to the Philippines. Workforce Flexibility The Philippines is a good choice for outsourcing because of its adaptable workforce.
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