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The SOCAP Recap Part 3 – Indy Fall Symposium 2022

Premier BPO

A New Perspective on Managing Top Performers – Nate Spears, COO, ClearSource ROI of a Call Center – Bill Gosling Outsourcing Disruptive Innovation Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX Bringing Innovation to Life Through Human Operations Premier BPO Insight for Businesses From SOCAP 22.

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The SOCAP Recap Part 2 – Indy Fall Symposium 2022

Premier BPO

You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. ROI of a Call Center – Bill Gosling Outsourcing. Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX. ROI Calculator.

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The SOCAP Recap Part 1 – Indy Fall Symposium 2022

Premier BPO

Premier BPO specializes in helping first-time outsourcers explore and rollout a hybrid workforce. The ultimate customer experience relies on the people handling the technology and not the technology itself, although it helps enhance efficiency. ROI of a Call Center – Bill Gosling Outsourcing. Disruptive Innovation.

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SOCAP Fall Symposium 2023 Recap: Insights, Highlights, and Awards

Premier BPO

They highlight the effectiveness of offshore outsourcing in achieving high-quality results. Combining their strengths is key to efficient and authentic customer communication. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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The SOCAP RECAP – Spring Symposium 2023

Premier BPO

During the session “Best Practices in Offshore Outsourcing”, the offshoring expert discussed the value of culture match, account management, and data security. Premier BPO’s COO also contributed by sharing exclusive insights as a featured panel speaker.