Premier BPO

OCTOBER 21, 2022

You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX. ROI Calculator. Workforce Management (WFM). The focusROI is WFM. Disruptive Innovation.

Co-Sourcing 52

Co-Sourcing BPO Call Center Sourcing 52

Premier BPO

OCTOBER 28, 2022

A New Perspective on Managing Top Performers – Nate Spears, COO, ClearSource ROI of a Call Center – Bill Gosling Outsourcing Disruptive Innovation Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX Bringing Innovation to Life Through Human Operations Premier BPO Insight for Businesses From SOCAP 22.

Co-Sourcing 52

Co-Sourcing BPO Healthcare Call Center 52

Premier BPO

OCTOBER 12, 2022

The ultimate customer experience relies on the people handling the technology and not the technology itself, although it helps enhance efficiency. Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX. When the focus is on CX, the best first line is the agent handling the customer.

Co-Sourcing 52

Co-Sourcing BPO Call Center Outsourcing 52

Premier BPO

SEPTEMBER 21, 2023

Combining their strengths is key to efficient and authentic customer communication. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites. Most of the sessions centered around generative AI, emphasizing how to utilize it in various fields.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

Premier BPO

MARCH 29, 2023

Event Theme and Topics: Topics under discussion focused on the latest trends and best practices for shared services, including digital transformation, automation, and data analytics with the concept of centralizing support functions to increase efficiency and reduce costs. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Premier BPO

MAY 24, 2023

The utilization of Camtasia, an all-in-one screen recorder and video editing solution, significantly enhances the creation and utilization of training materials, improving effectiveness and efficiency. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52