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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. The Call & Contact Center Expo 2023 had over 100+ speakers from various companies and organizations.

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The Future of Contact Centers – Join Premier BPO at the ICMI Contact Center Expo 2023

Premier BPO

Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida. Ready to take the first step towards outsourcing success?

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Event Theme and Topics: Topics under discussion focused on the latest trends and best practices for shared services, including digital transformation, automation, and data analytics with the concept of centralizing support functions to increase efficiency and reduce costs. The overall networking at the event was tremendous.

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The Most Successful Startups You Could Learn From

TMS

Universities can educate and train, but successful startups come from many sources. Houzz’s future founder and co-founder, Adi Tatarko and Alon Cohen wanted to renovate their home. It’s an open-source video platform that hones in on enterprise, education, and media. Success cannot be measured in diplomas.