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Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer

Raya Contact Center

ElKhishen brings over three decades of extensive experience in the telecommunications, outsourcing, and technology sectors, along with a proven track record of transformative leadership. Before Webhelp, ElKhishen served as the Executive Vice President at Majorek UK, and before that held the position of CEO at ECCO Outsourcing.

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Comprehensive Updates On The Status Of The Business Process Outsourcing Industry (BPO) In The Philippines

Magellan Solutions

For years now, the Philippines have been listed as one of the best countries to outsource BPO services from. It has maintained its crown as the number one country that offers great call center services for various businesses across the world. Now, let us talk about the advantages a company can get when they outsource.

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RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

Raya Contact Center

Moreover, its clients underlined proactive problem solving, pricing structure, operational efficiency, and relational management as RAYA CX’s key strength points. It is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management.

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RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

Raya Contact Center

Moreover, its clients underlined proactive problem solving, pricing structure, operational efficiency, and relational management as RAYA CX’s key strength points. It is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management.

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Top 10 Customer Service Outsourcing Companies Worldwide 2021

Pure Moderation

Which customer service outsourcing company is the best? There are many factors to consider so let’s explore some of the many players in the field to give you a better idea of which provider can offer the ideal partnership for your business. But which service provider is best for your business? Back Office Betties.

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RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

Raya Contact Center

RCX has expanded into new leading markets by opening a premise in the US – which has 35% of the global outsourcing market – under the name Raya Customer Experience -LLC in Delaware. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

The outsourcing industry of India has experienced rapid growth over the years. When outsourcing minor business aspects, companies would consider India. In a recent survey conducted in the USA, 85% of American companies that outsource to India deploy their non-core business processes. American Express .