Blue Ocean

OCTOBER 23, 2023

(This is updated version of our most popular blogs: 52 RFP Questions (2013), 51 RFP Questions (2016), 60 RFP Questions (2020)) Every few years we update our recommended list of contact center RFP Questions. List Company Facts How long have you been in business? How many full-time employees do you have?

Right-Sizing 59

Right-Sizing Outsourcing Management Marketing 59

Offshore India Data Entry

AUGUST 17, 2023

Rather than utilizing limited in-house resources, many companies are outsourcing their Word formatting needs to specialized business process outsourcing (BPO) providers. Rather than utilizing limited in-house resources, many companies are outsourcing their Word formatting needs to specialized business process outsourcing (BPO) providers.

Outsourcing 98

Outsourcing Service BPO Offshoring 98

Groove Technology

JANUARY 5, 2022

Companies are being compelled to operate remotely and outsource jobs to survive. The model is commonly used in software development to provide remote customer collaboration. This post will discuss the fundamentals of this method, assess the important benefits, and determine how to create a well-rounded dedicated team model.

E-Commerce 130

E-Commerce Software Right-Sizing Outsourcing 130

Zinnov

NOVEMBER 10, 2021

The data algorithms derived help improve ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and other critical processes, among others. Task Mining comes under the umbrella of Process Mining and gives enterprises a larger view of how their processes run and the inefficiencies. Process Mapping. Process Mining.

Automation 52

Automation Robotics Process Automation Co-Sourcing Administrative 52