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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

The digital marketplace is bustling, and effective customer service is more crucial than ever. As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. What is eCommerce Customer Service Outsourcing?

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RAYA CX Receives Recognition for Excellence from IAOP

Raya Contact Center

The IAOP (International Association of Outsourcing Professionals) awarded the recognition in response to RAYA CX’s innovative assistance to an international retail chain. The organization believed that the quality of its customer service was letting the brand’s reputation down.

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Neo Group recognized among World’s Best Sourcing Advisors 2022 by IAOP

Neo Group

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.