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RAYA CX Receives Recognition for Excellence from IAOP

Raya Contact Center

The IAOP (International Association of Outsourcing Professionals) awarded the recognition in response to RAYA CX’s innovative assistance to an international retail chain. This official recognition represents the quality of support and guidance that RAYA CX provides to its customers.

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Neo Group recognized among World’s Best Sourcing Advisors 2022 by IAOP

Neo Group

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.

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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. Let’s dive deeper into what eCommerce customer service outsourcing entails and why it’s a smart move for your business.