Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. The GBS model is proving to be an effective choice to improve operations and remove unnecessary costs.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Magellan Solutions

MARCH 5, 2023

To address this, many companies choose to outsource administrative work to agencies. By hiring third-party services in accomplishing administrative tasks, companies remain competitive. What Is a Service Level Agreement? The service level agreement (SLA) is a contract between the provider and the client.

Service 98

Service Administrative Outsourcing Right-Sizing 98

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52