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How Outsource Customer Support Services Completes the Value Chain of SMEs?

Magellan Solutions

JUNE 15, 2021

How can they penetrate the market if they cannot keep customers feeling confident and secure enough to remain loyal? The answer, Customer Support Outsourcing. In this article, we will take a look into the importance of Customer Support Outsourcing in creating an advantageous value chain for SMEs. Marketing and Sales.

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Customer Support Outsourcing Service Sales 52
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Essential Checklist When You Outsource the First Time

Magellan Solutions

AUGUST 5, 2022

Arizona State University defines “ outsourcing ” as the practice to hire a third party to complete work services. There are technically 4 types of outsourcing : Professional Outsourcing – It’s any kind of specialized work like outsourced due diligence, content moderation , law, accounting, customer service and more.

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Outsourcing BPO Customer Service Outsourcing Professionals 40
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