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Process Excellence: A transformational lever to extreme automation

IBM Services

With the success of initial automation deployment, the focus has shifted to optimization of adjacent business-critical processes, e.g. service order management, reverse value chain, and more, for cycle time reduction and quality improvement. Lending, Customer Onboarding, Claims, Fraud Operations, etc.).

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Integrated supply chain management drives superior business outcomes

Capgemini

Our two organizations work together to unify planning, procurement, order fulfilment and billing, with direct links to and from both manufacturing and analytics and reporting. With a global background, he excels in digital strategy, shared services, process design, and project management.