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Akorbi Group Appoints Javier Martinez as Chief Technology Officer to Evolve the Company into a Multilingual Digital Transformation Leader

Akorbi

Plano, TX (August 2, 2022) — Akorbi Group, a Plano-based global group of companies specializing in language, technology, and workforce solutions, is pleased to announce the appointment of Javier Martinez as Chief Technology Officer. The localization industry is constantly evolving, requiring more data and seamless systems integration.

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Contact Center Terminology – Abbreviations & Key Terms Explained!

Balbelforce

Contact center KPIs should be interpreted and applied carefully to balance contact center efficiency with quality of customer experience. Cost per call is key performance indicator that grants insight into how effectively a contact center’s budget is being spent. Document Management System (DMS). Average Time to Abandon (ATA).

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The 101 Ways Outsourcing Data Entry Services Improves Businesses

Pure Moderation

Data is a highly valuable resource and just like other resources, such as time, money, and people, the success of your organization depends on how you organize, manage, and apply that resource. Data entry, simply defined, is entering data from various sources into a company’s computer system for processing and management.