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Types of enterprise resource planning (ERP) systems

IBM Services

SAP managed services for applications and ERP integration can help manage an organization’s workloads, giving you more time to focus on innovation and new opportunities. Managed services for SAP applications enable agility and resource optimization by supporting and optimizing underlying operational functions.

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Incident management vs. problem management: What’s the difference?

IBM Business Partners

Incident and problem management key performance indicators Organizations often assess incident managers and the incident management process based on several key performance indicators (KPIs): Mean time to take action: An incident requires detection, response and repair.

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The advantages and disadvantages of ERP systems

IBM Services

SAP managed services for applications and ERP can help manage an organization’s workloads, giving you more time to focus on innovation and new opportunities. Managed services for SAP applications enable agility and resource optimization by supporting and optimizing underlying operational functions.