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Types of enterprise resource planning (ERP) systems

IBM Services

IBM Consulting® experts can help your organization successfully migrate legacy ERP applications to the cloud, redesign processes to leverage data, AI and automation, and transform finance into a competitive advantage within your business.

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Incident management vs. problem management: What’s the difference?

IBM Business Partners

Incident management systems have evolved from blunt tools where employees recorded incidents that they observed (which could happen hours after occurring) to a robust, always-on practice with automation and self-service incident management software, enabling anyone in the organization to report an incident to the service desk.

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The advantages and disadvantages of ERP systems

IBM Services

Increase productivity By automating different tasks, ERP software frees up employees to work on more pertinent tasks and increased efficiency. The ERP system boosts productivity in a range of different ways that all stem from the automation of basic tasks and making processes more straightforward.