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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. Let’s dive deeper into what eCommerce customer service outsourcing entails and why it’s a smart move for your business. This helps to build a strong community around your brand.

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What is Back Office Support and Why is it Important?

Magellan Solutions

Access to cost-effective storage, high-level security, and contingency plan services are also advantages. Marketing. A startup, a small firm, or a huge company all understand the importance of brand marketing. Furthermore, businesses can relax knowing that their marketing plans and execution are handled by professionals.

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Have Sales Experts Man Your Phone Lines, Outsource An Outbound Call Center

Magellan Solutions

Whether that is for a recurring time of their business operations, like during the Christmas season, or for a one-time promotional and marketing campaign of a new product, outbound call center agents act as a company’s additional sales team with a customer service role as well.