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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

As the top call center country of the world , the Philippines continuously impress global leaders because of its educated workforce, efficient labor practices, industry expertise, low labor cost, and strategic location. million jobs and is projected to reach a 17% annual growth and $27.4 to the country’s total GDP.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Rather than building an in-house team or a new department from the ground up, BPO providers already have the staffing and software to get the job done. Many businesses have relied on this model mainly to lower costs. For instance, businesses may offshore IT software development to countries with low labor costs.

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