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Types of enterprise resource planning (ERP) systems

IBM Services

While there are different types of enterprise resource planning systems, all solutions are built to help improve business functions and business operations. It also removes the need of having dedicated servers specifically for this business management solution.

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Incident management vs. problem management: What’s the difference?

IBM Business Partners

Incidents are errors or complications in IT service that need remedying. This explains the existence of both incident and problem management, two important processes for issue and error control, maintaining uptime, and ultimately, delivering a great service to customers and other stakeholders. a problem).