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Types of enterprise resource planning (ERP) systems

IBM Services

While there are different types of enterprise resource planning systems, all solutions are built to help improve business functions and business operations. SAP managed services for applications and ERP integration can help manage an organization’s workloads, giving you more time to focus on innovation and new opportunities.

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Incident management vs. problem management: What’s the difference?

IBM Business Partners

How do incident management and problem management work together? Organizations try to keep their IT infrastructure in good standing by using IT service management (ITSM) to govern the implementation, delivery and management of services that meet the needs of end users.