Global Outsourcing Labor Costs Managed Services Outsourcing 
Magellan Solutions
MAY 3, 2022
Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Telefónica.
Magellan Solutions
MAY 6, 2020
Companies that outsource call center ops have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand.
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